Frequently asked questions

Here are some answers to your most frequently asked questions! If you have any further questions, please get in touch!

How long will it take to recieve my order?

Our standard turnaround time is 2 weeks, but you can pay extra for a priority order. All custom orders will take a minimum of 3 weeks.

What is B/BB Grade Plywood?

B/BB grade plywood refers to high-quality plywood with minimal knots or defects, providing a smooth, durable surface perfect for both aesthetic and functional purposes.

Can I customise my desk?

Yes! In order to do so you will have to get in contact with our team, and we will work with you to create your vision.

How should I clean my desk?

To maintain the quality and appearance of your desk, clean it regularly with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that may damage the varnish or printed designs.

Do you ship internationally?

Unfortunately not at the moment, we only ship in the UK.

Are the desk edges sealed?

Yes, all desk edges are sealed with the same VOC-free varnish used on the surface, providing a smooth, durable finish that protects against moisture and wear.

How can i contact customer support?

You can reach our customer support team via email, phone, or through the contact form on our website. We strive to respond to all inquiries within 24 hours on business days.